Customer Satisfaction Survey: Feedback

Vendman UKInternational Vending, Vending Industry News, Vending Software, Vendman News

From Jo Vinton-Bulwinkel Firstly, thank you to those that took part in our Customer Satisfaction Survey in April; your feedback was used as the foundation of a workshop held with the Vendman and Vianet support teams and helped us to highlight the strengths and weaknesses of both teams.  The purpose of the workshop was to draw on these strengths and create a Service Charter (attached), which would ensure a better experience for all our customers and help us to prioritise the significant changes we needed to make to the way we work in order to minimise the weaknesses.   If you have not already completed the survey – or you have more to tell us – you can do so by … Read More

Out On The Town At Four In The Morning!

Vendman UKVendman News

…and why, in this case, that’s not a bad thing. As an employer, you wouldn’t normally be too chuffed to hear about a group of your staff wandering the streets of Manchester at four in the morning; but when it comes to Vicki Booth, Isobel Kershaw; Emma Callear and Carole McConaghy, all we could do was say, ‘well done!’ That’s because our Female Fab Four, aided and abetted by Carole’s daughter Natasha Field, were out on the town on a mission… ‘We were part of The Midnight Walk, a sponsored event that raises money for St. Ann’s hospice’, Emma said. St. Ann’s Hospice is situated in Heald Green, not far away from Vendman Head Office. Over the years, the hospice … Read More

Vianet Buys Vendman October 2017

Vendman UKVendman News

From the news archives: Vianet buys Vendman: Wednesday 4 October 2017,  Vianet Group PLC  announced the acquisition of  Vendman for £4.3m. Under the terms of the deal, Vianet will pay an initial cash consideration of £2m and a further payment of £2.3m, based on Vendman hitting agreed financial targets. Vianet said it intends to fund the initial cash consideration by a bank loan and the earn-out payment from cash reserves. ‘The acquisition of Vendman will create significant cross-selling opportunities.’ Vianet said the acquisition of Vendman will create significant cross-selling opportunities and will establish a comprehensive portfolio of software solutions for the retail industry. The deal is expected to enhance Vianet earnings in 2019 financial year, the first full year of … Read More

Starr in the community

VendmanVendman News

Circus Starr in the community – May 8th, Torkington Park Circus Starr is a touring circus boasting world-class, professional artists from across the globe. It was first founded in 1987 and provides free seats for thousands of disadvantaged, disabled or vulnerable children, whilst helping to raise much-needed funds for local charities. Circus Starr is a non-profit organisation which exists to support local businesses and local children’s charities through a 75 venue tour hosted three times a year. A Social Enterprise with children at it’s heart, Circus Starr operates a unique Donated Ticket Programme that allows thousands of children to attend free shows. As a local business, Vendman have decided to take part in the donation again this year and give … Read More

Racing from the Weekend!

VendmanVendman News

Donington Park  BTC Racing, Newsham Update! As proud sponsors of Dave Newsham, we are excited to bring you the latest on the previous weekend of BTC Racing. After a very chilly morning at the Donington Park free practice, BTC Norlin Racing (Dave Newsham’s Team) had mixed results during the first session, with Northern Irish man Chris Smiley (teammate) finishing in P8, and Dave Newsham having a trickier session, ending in P30. “Free practice did not go according to plan, as it was beset with issues, all of which have now been addressed. Our weekend starts in free practice 2!” The top 17 positions were seperated by less than a second which shows that there is a very little seperating the … Read More

Vendman Main Sponsor -The Vendies

VendmanVendman News

Vendman MD Rob Little was delighted to confirm our sponsorship of The Vendies to be held on 28th June at The Millenium Gloucester, in London ‘Vendman has made its name by giving vending operators complete control over their businesses. We work with our clients every day in pursuit of excellence in vending, so we’re delighted to be Main Sponsor for The Vendies, the awards that recognise and reward excellence. It’s a perfect fit.’ Said Rob. We truly hope that the Vending Industry will support these awards by submitting applications and then voting for their favourites in each category. … and of course it’ll be great to see everyone book a table at the awards ceremony. Click here for further information… … Read More

Now You Can Use Parcel Holders Via Your Vendman Software

Vendmanvending technology, Vendman News

They haven’t been around for too long, but we couldn’t help noticing that many of our customers choose Parcel Holders to solve their spare parts logistics problems. MD Ed Fraser saw the connection too and he asked us, ‘since so many vending companies log on to Vendman every day, wouldn’t it be great if they could access the Parcel Holders service via Vendman?’ Step One in achieving this was the creation of an API, which  stands for Application Programme Interface.  Basically, it’s a set of functions and procedures that enable the creation of Apps, which in turn can be used to access the features or data of an operating system, application, or other service. Prior to integrating with Vendman, Parcel … Read More

The Year Of Integration: Vianet

VendmanVendman News

Looking ahead to 2016, a year or ago, we decided on a theme: At Vendman, 2016 would be our ‘Year of Integration’ Now, as 2016 draws to a close, we can look back and think ‘that was the year of integration that was.’ We’ve announced strategic partnerships with Vianet, Automatic Retailing and Parcel Holders to add valuable, additional ‘power’ to your Vendman software. Matt Lane is MD of Vianet and he described the partnership between two of vending’s leading technology companies as ‘the creation of a new eco-system for vending operators.’ Vendman and Vianet ‘We’re both in the world of connectivity’, Matt said. ‘Vendman connects vending operators to machine data via had-held devices, Vianet does it by telemetry. It made … Read More

Out Of This World!

VendmanVendman News

… and we’ve landed on Planet Vending! We took a huge leap of faith recently when we invited the press to sit on a crucial meeting we were holding at our HQ with Parcel Holders. Planet Vending Editor Ian Reynolds-Young joined us as we discussed the finer details of our ‘Integration’ collaboration. It could have gone pear-shaped; fortunately it didn’t! You can read Ian’s account of his experience here, on Planet Vending and for once, you can believe all you read in the press…