Looking ahead to 2016, a year or ago, we decided on a theme: At Vendman, 2016 would be our
‘Year of Integration’
Now, as 2016 draws to a close, we can look back and think ‘that was the year of integration that was.’ We’ve announced strategic partnerships with Vianet, Automatic Retailing and Parcel Holders to add valuable, additional ‘power’ to your Vendman software.
Matt Lane is MD of Vianet and he described the partnership between two of vending’s leading technology companies as ‘the creation of a new eco-system for vending operators.’
Vendman and Vianet
‘We’re both in the world of connectivity’, Matt said. ‘Vendman connects vending operators to machine data via had-held devices, Vianet does it by telemetry. It made sense for us to come together and forge a partnership.’
Vianet launched its PCI accredited contactless payment system against an evolving background of transaction fulfilment. Cashless is predicted to overtake ‘real money’ as the preferred payment method within five years and, as Matt says, ‘in the meantime, the cost of cash transactions will only increase.’
The partnership between Vendman and Vianet appears to be a logical step along the way.
‘Yes’, Vendman MD Rob Little said. ‘I think Matt was looking for a business that had a strong relationship with the vending industry -and that’s us – and we were looking for a reliable payment system that would allow us to strengthen our offer to our customers.’
‘The integration is driven by technology’ Matt said. ‘Our modus operandi has been to provide information to operators on a weekly, or even a monthly basis but by integrating with Vendman, we’ve created a brand-new ecosystem that allows operators to access information every day.’
Since the agreement was signed in February 2016, both company’s sales teams have been working closely together, even making joint presentations to operators to explain the finer points of adopting ‘cashless’ and subsequently, how to manage the process.
‘The average operator sees a lot of ‘solutions’ out there and sometimes it’s hard to see the wood for the trees’, Matt said. ‘Vianet is simple, it’s in the machine and it’s cost efficient; but now we can integrate our system into the software that most of the UK vending industry relies on, it makes even more sense – it gets funds into the accounting system much more efficiently. A vending operator is – and I suspect always will be cash rich and time poor. Of course they want to investigate margin enhancing add-ons, but they’re equally interested in making the day to day tasks of running a vending business run more smoothly. We’re now in a position to help them achieve that goal and consequently free more time for them to evaluate and perhaps apply more elaborate concepts to enhance their operations.’