Support Overview


When difficulties arise, Vendman provides the kind of support you'd expect from a market leader - and it couldn't be easier to access.

At the hub of our support infrastructure is our Helpdesk, which can be accessed in two ways: by phone, on 0161 487 5980, or by e-mail at However you contact us, your query is allocated a reference number and logged into our incident / request management software, which prioritises interactions, issues work orders, and tracks progress until the issue is resolved.

This gives our customers – and us – a crystal clear audit trail of every Helpdesk event. We deliver when it comes to support. If we didn’t, we’d have no place to hide.

If you needed just one reason to make it Vendman, it’d have to be our support.

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